Privacy and communications
The cabin site collects contact details, stay dates, guest and pet counts, service-animal notice, selected extras, booking and secure reservation-portal messages, change or cancellation requests, payment references, and limited security or service logs. A review submission also collects a public display name, rating, review text, consent, and optional stay month, title, and reservation reference. The email and any matched reservation stay private and are used for moderation and optional stay verification; only approved public review fields are published. Guest-authored direct review wording is not edited. Public Airbnb entries are host-written summaries linked and labeled as summaries of public source reviews. Secret-salted network fingerprints—not raw IP addresses—may be retained temporarily to limit submission abuse. These details are used to price, confirm, support, secure, document, moderate, and legally account for the stay. Square receives buyer contact details and processes card data; the site stores payment references, not full card numbers. ZeptoMail handles transactional email, and the site’s hosting and database providers process data needed to operate the service. Calendar exports share unavailable dates only, without guest names or contact details. Records are kept only as reasonably needed for the stay, review moderation, tax and accounting duties, disputes, fraud prevention, and security. Guest data is not sold or used for third-party advertising. Automated SMS and marketing require separate consent. Reasonable safeguards are used, but no online system can promise absolute security. Privacy questions, review removal requests, or correction requests may be sent to info@matsucompass.com.